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Introduction to Statistics Without Borders and Discussion of the Global Citizen Year Project
Speakers: Gary Shapiro, Chair Statistics Without Borders; and Shari McGee
Chair: Steve Pierson, Director of Science Policy, American Statistical Association
Sponsors: WSS Human Rights Program, DC-AAPOR, and Capital Area Social Psychological Association
1. Introduction to Statistics Without Borders, Gary Shapiro
Gary will briefly discuss the mission and current status of Statistics Without Borders (SWB), an all-volunteer Outreach Group of the American Statistical Association that provides services in the area of international health. He will then briefly discuss a few of the projects that SWB has and is working on. This talk will serve as an introduction to the main presentation by Shari McGee, on work SWB did for the organization Global Citizen Year.
2. Discussion of Global Citizen Year Project, Shari McGee, Lillian Park, and Geoffrey Urland
The Global Citizen Year (GCY) project consisted of data analysis of the year abroad survey, categorizing open-ended responses and further analysis of key questions chosen by the GCY group to evaluate participant satisfaction with the year abroad program. The statisticians also helped GCY calculate its Net Promoter Score (NPS), a management tool used to determine the loyalty of an organization's customers (in the case of GCY, students). The NPS is highly regarded as a more effective measurement alternative to traditional customer research. Shari's presentation will focus on this work, the outcome, and the lessons learned.
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PC-based attendees Required: Windows 7, Vista, XP or 2003 Server
Macintosh-based attendees Required: Mac OS=AE X 10.5 or newer